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How to view a user record

The user record gives you a complete picture of an individual's training status, compliance, and activity history — all in one place.

Opening a User Record

You can open a user record from several places in Chorus:

  • Click a user's name from the Users list.

  • Click a user's name directly from the Matrix Report.

This takes you to the full user view page.

Screenshot 2026-05-29 at 13.06.48

The Header — User Overview

At the top of the record you'll see a summary of the user at a glance:

  • Name and avatar — with job roles shown as badges.

  • Email and location.

  • Two ring charts showing:

    • Overall Completion — the proportion of requirements that are Approved, Awaiting Approval, or Not Started.

    • Overall Compliance — the proportion of requirements the user is Compliant vs Not Compliant.

  • These charts update in real time as records are approved or added.

Tabs

The user record has two tabs:

Training / Competencies

This is the default tab. It lists every training requirement assigned to the user, with the following columns:

Column What it shows
Requirement The name of the training or competency, with a sub-label indicating whether it's mandatory or optional
Status A colour-coded badge showing the current state (see Status Colours below)
Type Whether the requirement is Compliance or Competence
Action Required What still needs to happen, if anything
Expiry Date When the record expires (shown on wider screens)
Job Role Which job role(s) this requirement is linked to
Document An icon button to view an attached certificate or file, if one exists
Actions Context-sensitive — shows Upload File, Complete Requirement, or nothing depending on the requirement type

Some rows have a chevron on the left — clicking this expands the row to show multiple individual pieces of evidence submitted for that requirement.

Searching and sorting:

  • Use the search box to filter requirements by name.
  • Use the sort controls to order by requirement name or status.
  • Results are paginated — adjust the page size if needed.
Audit Timeline

The Audit Timeline tab is a detailed activity log showing every approved training record for this user. It is structured as a collapsible list — one section per training requirement.

Each section shows:

  • The requirement name and its current approval status.
  • Who approved it and when it was completed.

Expanding a section reveals a timeline of every piece of evidence submitted for that requirement, including:

Field Description
Title The name of the evidence item
Type Course, File Upload, Self-Rating, or Question Bank
Completion date and time When the evidence was submitted
Approved by The name of the person who approved it
View button Opens the evidence for review (see below)

Viewing evidence:

  • Files — opens the uploaded document (PDF, image, etc.) for review.
  • Self-ratings — opens a modal showing both the trainee's self-assessment and the assessor's evaluation, including ratings, comments, and any attached file.
  • Written question answers — viewable in context (view button may be disabled depending on question type).

This tab is useful for compliance audits, as it gives a full record of what was submitted, by whom, and when each item was approved.