Skip to content
  • There are no suggestions because the search field is empty.

How to set user roles and permissions

How to Set User Roles and Permissions

Assigning the correct roles and permissions ensures each user has access to the features and information they need within the platform. Here’s how you can set user roles and understand what each role can do:


Available User Roles

  • Company Admin
    Full access to all platform features, settings, and user management. Can create, edit, and delete users, assign roles, manage courses, view reports, and configure company-wide settings.

  • Company Manager
    Can manage users within their assigned scope, assign courses, view and manage training requirements, and access relevant reports. Cannot change company-wide settings.

  • Reporting Manager
    Has access to reporting and analytics features. Can view user progress, compliance status, and run/export reports. Cannot edit users or manage courses.

  • Trainee
    Standard user. Can access assigned courses, view their own training progress, and download certificates (if enabled). Has no administrative privileges.


How to Assign or Change a User’s Role

  1. Navigate to User Management
    Go to the User Management section of the platform.

  2. Select the User
    Find and click on the user whose role you want to assign or change.

  3. Edit User Details
    Click the “Edit” button.

  4. Assign Role
    On the company data step - choose the appropriate role from the available options:

    • Company Admin
    • Company Manager
    • Reporting Manager
    • Trainee
  5. Save Changes
    Click “Update” to apply the new role to the user.


Tip: Assign roles carefully to ensure users have the right level of access for their responsibilities.