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How to add a user

Create a new user in your platform easily by following the four-step wizard. This guide will help you add users accurately and efficiently.


Step 1: Personal Details

Start by entering the user's core information:

  • First Name: Enter the user's first name.
  • Last Name: Enter the user's last name.
  • Email Address: Enter a valid email address. This will be used for login and notifications.
  • Optional: Date of birth and phone number

Tip: Double-check the email address for accuracy to avoid login issues.


Step 2: Initial Password

Set up how the user will receive their initial password:

  • Email the password (default): The system will automatically send an email to the user with a link or instructions to set their own password.
  • Set a password manually: You can create a password for the user and share it securely.

Tip: For most cases, letting the user receive their password via email is the safest, most secure and easiest option.


Step 3: Company Data

Assign the user to the appropriate company structures and roles:

  • Job Role: Select the user's job role from the available options.
  • Department: Choose the relevant department.
  • Security Role: Assign the correct permission or access level.
  • Custom Company Fields: Fill in any additional fields your company has configured (e.g., location, manager, start date).

Tip: Assigning accurate roles and departments ensures the user gets the right access and training.


Step 4: Assign E-Learning

Optionally, you can assign e-learning courses to the user:

  • Select courses: Choose any additional e-learning modules you want the user to start with.
  • Assign later: You can always assign more courses after the user is created.

Tip: Assign required compliance or onboarding courses at this stage for a seamless start.